Mark Ross's Overview
Current Senior Technical Architect at Atos International
Past Technical Consultant at Atos Origin
Infrastructure Solution Architect at Computer Sciences Corporation
Wintel Lead - Central & South West at CSC
Wintel Engineer at CSC Wintel Engineer at National Grid Field Service Engineer at Transco see less
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Education De Montfort University
Recommendations 5 people have recommended Mark
Connections 360 connections
Mark Ross' Summary
Senior Technical Architect within the Atos Infrastructure Consulting and Architecture Practice with 12 years of IT experience spanning Infrastructure Architecture, Infrastructure Consulting, Technical Engineering and Staff Management positions.
Experience of the full project lifecycle, including initial specification, bid work, business case, design and implementation.
Track record of delivering infrastructure solutions of all sizes, successfully managing implementations and managing staff with diverse skill sets, including the utilisation of offshore resources.
Prior to joining Atos held positions within another global outsourcer (CSC) and an internal IT directorate (National Grid). Worked with numerous clients across multiple sectors, including Britvic Soft Drinks, BAE Systems, Identity & Passport Service, Ministry of Justice and The Highways Agency.
Broad range of technical skills spanning Microsoft Server and Desktop technologies, VMware vSphere, IBM, HP, HDS, EMC, Cisco, Linux, Symantec and Blue Coat technologies. Certifications include: -
ISEB Enterprise and Solution Architecture Practioner
Microsoft Certified IT Professional (MCITP): Server Administrator
Microsoft Certified Technology Specialist (MCTS): Microsoft Exchange Server 2007, Configuration
Microsoft Certified Technology Specialist (MCTS): Windows Server Virtualisation, Configuration
Cisco Certified Network Associate (CCNA)
Hitachi Data Systems Foundations - Enterprise
VMware Technical Sales Professional (vSphere 4)
VMware Technical Sales Professional
VMware Sales Professional (vSphere 4)
VMware Sales Professional: Infrastructure Optimization Solutions
VMware Sales Professional: Business Continuity
VMware Sales Professional: Enterprise Desktop Solutions
Specialties
Infrastructure Architecture
Mark Ross' Experience
Senior Technical Architect Atos International Public Company; 10,001+ employees; Information Technology and Services industry
May 2010 – Present (2 years 1 month)
Senior Infrastructure Architect within the Atos Managed ServicesInfrastructure Consulting and Architecture Practice.
Providing infrastructure architecture in server, storage, middleware and networking and technical leadership to Atos managed service clients in the UK.
Currently leading a 3,500 seat Windows XP to Windows 7 desktop transformation as Lead TA across three countries. Technologies including WDS, SCCM 2007, Riverbed WAN acceleration, NetApp filers, Windows Active Directory 2003 to 2008 upgrade, McAfee AV/ePO, Microsoft Lync, BitLocker and BitLocker To Go.
Previously led a multi-million pound data centre transition and transformation project as the Lead TA. Technologies including vSphere 4, Windows 2003, Windows 2008, HDS AMS and USP-V storage, Netbackup 7, PureDisk, SCOM, SAP, SQL (with VLDBs circa 5TB in size), Siebel and Exchange 2010.
Technical Consultant Atos Origin Public Company; 10,001+ employees; Information Technology and Services industry
October 2008 – May 2010 (1 year 8 months)
Technical Consultant within the Atos Origin Infrastructure Consulting group, providing consulting in server, storage, middleware and networking.
Infrastructure design for a large Business Intelligence project for the Highways Agency. Project included VMware VI3 infrastructure with Windows virtual machines, Red Hat Linux Clustering, HDS storage and Cisco networking infrastructure.
Providing consultancy in-line with industry and company best practice, ensuring robust solutions meet client expectations, are manageable and cost effective.
Clients have included the Highways Agency, Identity and Passport Service, The Ministry of Justice and The Legal Services Commission.
Portfolio champion for Data Centre Optimisation, driving Atos Origin consulting strategy in DCO area and creating collateral for use in bids, customer presentations etc.
Infrastructure Solution Architect Computer Sciences Corporation Public Company; 10,001+ employees; CSC; Information Technology and Services industry
August 2007 – October 2008 (1 year 3 months)
Architect designing enterprise wide data-centre solutions for BAE Systems including servers, storage, middleware and networking.
Architectural governance of small, medium and large scale projects from the pre-sales stage through to implementation of solution, delivering conceptual, logical and physical technology design and associated costs.
Strong communicator with all levels including key client stakeholders, account executives, 3rd party suppliers and technical resources.
Wintel Lead - Central & South West CSC Public Company; 10,001+ employees; CSC; Information Technology and Services industry
January 2007 – August 2007 (8 months)
Manager of a team of 19 engineers spread throughout the Midlands and South West of the UK. Effectively managing the workload of infrastructure engineers to maximize leveragability and profitability into 10 client accounts including Anglian Water, Ericsson, GE Capital and National Grid.
Successfully identified and coordinated opportunities to reduce costs by better leveraging resources, restructuring 24/7 support, driving low value work to cost effective areas of the organisation and challenging offshore provision to work in more effective ways.
Accountable for staff development, appraisals and pay reviews.
Worked with bid teams providing input into proposals for new client business transformations and large infrastructure projects for existing clients. Notable successes included CSC winning the Network Rail contract.
Wintel Engineer CSC Public Company; 10,001+ employees; CSC; Information Technology and Services industry
January 2004 – January 2007 (3 years 1 month)
Senior engineer designated as primary Wintel contact for the National Grid account. Worked closely with Solutions Architects providing the technical input into logical and physical technology models key to providing working, cost effective client solutions.
Successfully delivered Wintel components of major, critical, pieces of project work to National Grid including transforming the legacy infrastructure UK wide to CSC’s standard environments, implementing the Gas Market Reporting System as required by the market regulator and creating a large new call centre in Northampton.
Provided 24/7 3rd line support to National Grid’s business critical infrastructure across multiple data-centres. Regularly involved in the highest impact outages to ensure that service restoration occurred at the earliest opportunity. Considered a ‘Subject Matter Expert’ on National Grid’s infrastructure.
Instrumental in training up offshore capability both technically and in business processes around day-to-day support to allow the UK engineers to concentrate on project delivery work or be redeployed on UK restricted accounts.
Took on additional responsibility of handling client project requests to ensure work went to the most appropriate engineer and to maximize billable opportunities.
Wintel Engineer National Grid Public Company; 10,001+ employees; NGG; Utilities industry
August 2002 – January 2004 (1 year 6 months)
Senior member of a team of Wintel engineers responsible for keeping business critical IT infrastructure running 24/7.
Accountable for large Wintel server estate throughout the UK.
Major involvement in high profile infrastructure projects to refresh server estate and to deliver a new corporate headquarters post merger in 2002.
Field Service Engineer Transco Public Company; 10,001+ employees; Utilities industry
August 2000 – August 2002 (2 years 1 month)
Member of team delivering desktop services to sites in the Midlands. Supported user base fixing issues with desktop PCs, printers and local file and print servers.
Delivered projects to provision new offices, equip senior management with latest PDA devices and ongoing technology refresh of desktop estate.
Impressed management and was taken on permanently as a Windows Server Engineer following the completion of 12 month fixed contract that formed part of university sandwich course. Completed university studies to gain degree.
http://uk.linkedin.com/in/markjamesross
